Terms of Service

Acceptance of Terms✅

By accessing or using Recommend, you agree to be bound by these Terms of Service and our Privacy Policy. If you disagree with any part of these terms, you may not access the service.

These terms apply to all visitors, users, and others who access or use the service.

Our Service🛍️

Recommend is a SaaS platform that enables Shopify store owners to create interactive product quizzes that help customers find the right products. Our service includes:

• • Quiz creation and management tools
• • Product recommendation algorithms
• • Analytics and performance tracking
• • Shopify store integration
• • Customer support and documentation

User Accounts👤

Account Creation

• • You must provide accurate and complete information when creating an account
• • You are responsible for maintaining the security of your account credentials
• • You must be at least 18 years old to create an account
• • One person or legal entity may not maintain more than one account

Account Responsibilities

• • You are responsible for all activities that occur under your account
• • You must notify us immediately of any unauthorized use of your account
• • You must not share your account credentials with others
• • You must keep your contact information up to date

Acceptable Use✨

You agree to use Recommend only for lawful purposes and in accordance with these terms. You agree NOT to:

• • Use the service for any illegal or unauthorized purpose
• • Violate any laws in your jurisdiction
• • Transmit any harmful, offensive, or inappropriate content
• • Attempt to gain unauthorized access to our systems
• • Interfere with or disrupt the service or servers
• • Use the service to spam or send unsolicited communications
• • Reverse engineer, decompile, or disassemble any part of the service
• • Create quizzes that violate intellectual property rights

Subscription & Billing💳

Free Trial

• • We offer a 14-day free trial for new users
• • No payment information required during trial
• • Trial automatically expires without conversion to paid plan

Paid Subscriptions

• • Subscriptions are billed monthly or annually in advance
• • All fees are non-refundable except as required by law
• • We may change pricing with 30 days notice
• • Failed payments may result in service suspension

Cancellation

• • You may cancel your subscription at any time
• • Service continues until the end of your billing period
• • No refunds for partial months or unused time
• • Your data will be retained for 30 days after cancellation

Intellectual Property🎨

Our Rights

The Recommend service, including its original content, features, and functionality, is owned by FrostUp B.V. and is protected by international copyright, trademark, and other intellectual property laws.

Your Content

• • You retain ownership of content you create using our service
• • You grant us a license to use your content to provide the service
• • You are responsible for ensuring you have rights to any content you upload
• • You must not infringe on others' intellectual property rights

Feedback

Any feedback, comments, or suggestions you provide about Recommend may be used by us without restriction or compensation to you.

Privacy & Data🔐

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these terms by reference.

• • We process data in accordance with GDPR and other applicable laws
• • You are responsible for obtaining consent from your customers for data collection
• • We implement appropriate security measures to protect your data
• • You may request data deletion in accordance with our Privacy Policy

Service Availability⚡

• • We strive for 99.9% uptime but cannot guarantee uninterrupted service
• • We may perform maintenance that temporarily affects service availability
• • We are not liable for downtime caused by factors beyond our control
• • We may modify or discontinue features with reasonable notice

Limitation of Liability⚖️

To the maximum extent permitted by law:

• • Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim
• • We are not liable for indirect, incidental, or consequential damages
• • We are not liable for loss of profits, data, or business opportunities
• • You use the service at your own risk

Indemnification🛡️

You agree to indemnify and hold harmless FrostUp B.V. from any claims, damages, or expenses arising from your use of the service, violation of these terms, or infringement of any rights of another party.

Termination🚪

By You

You may terminate your account at any time by canceling your subscription through your account settings or contacting us.

By Us

We may terminate or suspend your account immediately if you violate these terms, engage in fraudulent activity, or for any other reason at our sole discretion.

Effect of Termination

• • Your right to use the service ceases immediately
• • We may delete your data after a reasonable retention period
• • Provisions that should survive termination will remain in effect

Governing Law🏛️

These terms are governed by the laws of The Netherlands. Any disputes will be resolved in the courts of The Netherlands. If any provision of these terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

Changes to Terms📝

We reserve the right to modify these terms at any time. We will notify you of material changes by:

• • Email notification to your registered email address
• • Notice within the service interface
• • Posting the updated terms on our website

Your continued use of the service after changes become effective constitutes acceptance of the new terms.